FREE STANDARD SHIPPING FOR ORDERS OVER $100! (EXCLUDES SALT LAMPS)

SHIPPING

ORDERS

  • Please allow at least 1 full business day for us to process your order.
  • You will get notification when your order is being processed.
  • Because we also operate as a physical store and run off the same inventory, there may be a small likelihood that the item you requested becomes no longer available because it may have just been sold in store.  In the event that the items you ordered suddenly become unavailable, you will be notified and we will offer a full refund or if you wished, we are happy to offer a similiar item. 
  • You will get a notification and a tracking number when you order has been sent.



SHIPPING INFORMATION

POSTAL COMPANY

  • Australia Post

DESTINATIONS

  • Australian addresses only.
  • No international shipping at this stage.


REGULAR POST

  • For orders under $99.99, regular standard shipping is $10.
  • For orders over $100.00, regular standard shipping is FREE providing the total cost of delivery is under $29.99.  For orders where the cost of delivery is over $30.00, the customer will be advised.
  • Our free shipping offer is not available on orders that include salt lamps.  There is a minimum of $10 shipping on orders which include salt lamps.
  • Due to COVID19, REGULAR SPEED shipping for:
    • METROPOLITAN AREAS
      SOUTH AUSTRALIA
      2 - 4 business days (please remember that this is on top of the 1 business day to process your order)
      OTHER STATES IN AUSTRALIA
      3 - 5 business days (please remember that this is on top of 1 business day to process your order)
    • NON-METROPOLITAN AREAS
      SOUTH AUSTRALIA

      3 - 5 business days (please remember that this is on top of 1 business day to process your order)
      OTHER STATES IN AUSTRALIA
      4 - 7 business days (please remember that this is on top of 1 business day to process your order)
  • A tracking number is included and sent to your email (please allow up to 48hrs before tracking information is entered and visible).


EXPRESS POST

  • For orders under $99.99, express shipping is $18.50.
  • For orders over $100.00, express shipping is $23.00.
  • Express shipping excludes Salt lamps and Crystal singing bowls at this stage.
  • Due to COVID19, EXPRESS SPEED shipping for:
    • METROPOLITAN AREAS
      SOUTH AUSTRALIA
      2 - 3 business days (please remember that this is on top of 1 business day to process your order)
      OTHER STATES IN AUSTRALIA
      2 - 4 business days (please remember that this is on top of 1 business day to process your order)
    • NON-METROPOLITAN AREAS
      SOUTH AUSTRALIA

      3 - 4 business days (please remember that this is on top of 1 business day to process your order)
      OTHER STATES IN AUSTRALIA
      3 - 5 business days (please remember that this is on top of 1 business day to process your order)
  • A tracking number is included and sent to your email (please allow up to 48hrs before tracking information is entered and visible).


IN-STORE PICKUP

  • You can pay for your goods online and pick it up from our shop for FREE
  • Pick up is only available during shop hours so please check our trading hours beforehand.
  • Your goods will be held for 14 days.  If you require longer then please call or email us so we are aware.